In the training of Dale Carnegie within the Netherlands, the word motivation is mentioned a lot. Not so much for the why we do something, but more so for the want. Motivation really is channeled by the wanting to do an activity or for the performance and completion of an assignment. Now, even if we have no problem personally being motivated, the much larger issue is how do we motivate the people around us?
In Part Four, Chapter 8 of How to Win Friends and Influence People in the Digital Age, we get a lot of help. The chapter is entitled Stay Connected on Common Ground and it is rich with the kind of strategy you would expect from yet another Dale Carnegie classic. For good leadership, especially within the intensity of the European economy, the focus is on the continued connection between the outcome and the goals.
Think of using these five basic strategies to complete the connection and build quality alliances.
- Sincerity: Only deliver what you can promise in any situation.
- Empathy: Always ask what the other person needs and wants.
- Benefits: With every suggestion make sure the individual know and understands what is being suggested. Always be clear and concise in the discussion.
- Needs and Wants: Every suggestion or given advice must match the needs and wants of both the organization and the person.
- Improvement: When making the request or suggestion, always convey to the other person they they indeed will benefit from the action in both a personal and professional way.
Relationships build the kind of common ground that is needed for both creativity and collaboration. Staying connected within the social media platforms to build and maintain relationships is the continued and growing strategy within Web 2.0.
Defining success with a good website, Facebook business page, blog and Twitter feed extends communication across the organization and can work collectively to increase not only motivation but success.
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Photo: Dale Carnegie