susan

Susan Dooley is a corporate trainer with Dale Carnegie working out of the Detroit area. She presents training on Leadership, Communications, Teamwork, Presentation Skills and has an applied specialty in Sales Training.


How Employee Engagement Makes the Difference at Sysco

April 11, 2013
How Employee Engagement Makes the Difference at Sysco

Jerry Hampton knows something about employee engagement. In fact, many would consider him an expert, as he has singlehandedly trained over 2000 men and women to sell -and excel- in the competitive industry of food service. As the Director of Training for SYSCO, a global leader in the selling, marketing, and distributing of food...
Read More »

Four Ways To Engage Your Employees and Build Customer Loyalty

February 27, 2013
Four Ways To Engage Your Employees and Build Customer Loyalty

We knew something was different from the moment we walked through the door. Unlike other visits to this fast-food chain, this day’s visit was no lackluster transaction. The door had barely closed behind us when we heard a cheerful “Hi there! How are you folks doing today?” Startled, we looked up to find Tammy...
Read More »

Search Engine Secrets

October 12, 2011

Are your search habits hurting you on-line?  Check out this thought provoking video to learn more. This post is brought to you by Dale Carnegie Training Benelux, providers of professional development and management development courses and information in the Netherlands. Please connect with us on Facebook.
Read More »

Preserving Battery Life on Your Laptop

September 14, 2011

Ever found yourself working on an important project on your laptop computer and BAMM! – you’re out of juice?  Dale Carnegie Graduate and Computer Guru Mark Newton provides advice on how to maximize the power of your battery.  Read the full story here. This article has been brought to you by the good folks at Dale...
Read More »

Disney on Leadership

August 17, 2011

Looking for a new book to inspire you?  Our friends at Forbes magazine recommend this great read about a great leader, Walt Disney.  Get the full scoop here! This article has been brought to you by the good folks at Dale Carnegie Training Netherlands. For more great information, connect with us on facebook and twitter
Read More »

Are you a GREAT boss?

August 10, 2011

Are you a “Great” boss, or just mediocre?  Read a thought-provoking article from the Harvard Business Review here. This article has been brought to you by the good folks at Dale Carnegie Training Netherlands. For more great information, connect with us on facebook and twitter
Read More »

What Your Facebook Page Says About YOU

July 29, 2011

We found an interesting article about ”Personal Branding on Facebook.”  Some Facebook zealots may take slight offense, but the points are thought provoking.  What does your Facebook “brand” say about you? Read the full story here. This article has been brought to you by the good folks at Dale Carnegie Training Netherlands. For more great information, connect with us on...
Read More »

Fire Fighters Know How to Engage an Audience

June 24, 2011

Last week I had the good fortune to visit my local fire department with my daughter’s pre-school class.  I was inspired by what I learned there, not only by the competence I saw demonstrated by our fire personnel, but also by the manner in which these firefighters interacted with the kids.  Twenty-two four year...
Read More »