Posts Tagged ‘ dale carnegie netherlands ’

9 Things Your Customer Expects From You

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July 5, 2012
9 Things Your Customer Expects From You

You made a sale to a new customer—Great! But now the real work begins as once you have gained new customers, you will have to manage their expectations in order to keep them happy. Although managing new customer expectations is not that difficult, it does take some time and effort by you and your...
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5 Elements of S.A.L.E.S. that Bring Career Success

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July 3, 2012
5 Elements of S.A.L.E.S. that Bring Career Success

Selling for a living is truly something we all do every single day. Across the Netherlands, no matter the organization, there is some degree of sales and marketing involved. Sales drive a multitude of factors within every business. Successful selling involves an array of both skill and knowledge. When you think about it, we...
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Selling is Social but is it Social Media?

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June 28, 2012
Selling is Social but is it Social Media?

Sometimes we get complacent in sales, especially with cold calling and client management. It can be very easy in sales to tweet, g +, Facebook message, text and e-mail our clients and prospective clients to get in touch or stay in touch. It is so easy; why not do it online? That is where...
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Motivation—The Best Sales Training for Office Professionals

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June 26, 2012
Motivation—The Best Sales Training for Office Professionals

No matter what venture you’re undertaking, motivation is a key component for any kind of success. Motivation is necessary to begin something, it has the power to sustain teams while the project is underway, and it can serve as an inspirational seed for the next project or challenge. It comes in useful, then, for...
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How to Write a Professional Development Plan

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June 19, 2012
How to Write a Professional Development Plan

Writing a Professional Development Plan can help keep you focused on your goals and give you something to work on in order to move forward. It doesn’t have to take a lot of time if you know what you are doing and what you want to do. Here are some things to consider from...
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How to Banish the Boredom That Produces Fatigue, Worry and Resentment

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June 15, 2012
How to Banish the Boredom That Produces Fatigue, Worry and Resentment

It is a well-known fact that your emotional attitude usually has far more to do with producing fatigue than does physical exertion. Many years ago, Joseh E. Barmack, Ph.D., published in the Archives of Psychology a report of some of his experiments, showing how boredom produces fatigue. Dr. Barmack put a group of students...
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The Secret to Good Customer Service

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June 6, 2012
The Secret to Good Customer Service

Acclaimed scholar, Charles W. Eliot, once said: “There is no mystery about successful business intercourse … Exclusive attention to the person who is speaking to you is very important. Nothing else is so flattering as that.” You would think that would be self evident, yet Dale Carnegie knew merchants who would rent expensive space,...
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4 Ways to Involve Your People

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June 4, 2012
4 Ways to Involve Your People

In the Netherlands, we can see just how fast our business world is changing. As managers and leaders, we have to constantly be in a series of change and adaption modes to get the most out of our people. It is our competition that makes us more focused on ways to find better and...
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5 Inexpensive Ways in this Economy to Motivate your Employees

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June 1, 2012
5 Inexpensive Ways in this Economy to Motivate your Employees

Motivating people has never been more important than in today’s fast paced and ever changing global economy. Pockets of Europe are still posing problems around the world creating concern and instability. Here in the Netherlands, it just makes sense to get the most of everyone in the organization. With contributions from each team member...
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The Best Tip for Job Interviewing – Just be Yourself!

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May 29, 2012

Job interviews can be a stressful ordeal. Before you even walk into the interview room you’ll likely be wondering if the employer will like you, if you’re wearing the right clothing, if you’ll say the right thing, or if you’ll just flub the whole thing. Most interviewees claim they did not get a job...
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