(BPT) – Is managing your business’ finances causing you stress? Sixty percent of small-business owners feel their stress levels are increasing, with more than a third citing managing their money as the primary cause, a recent TD Bank survey found. Money management can be demanding for a small business owner in any economy, let...
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Calling attention indirectly to someone’s mistakes works wonders with sensitive people who may resent bitterly any direct criticism. Dale Carnegie once told the story of Marge Jacob of Woonsocket, Rhode Island, who had convinced some sloppy construction workers to clean up after themselves when they were building dditions to her house. For the first...
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Acclaimed scholar, Charles W. Eliot, once said: “There is no mystery about successful business intercourse … Exclusive attention to the person who is speaking to you is very important. Nothing else is so flattering as that.” You would think that would be self evident, yet Dale Carnegie knew merchants who would rent expensive space,...
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If you are interning this summer after graduation you may be wondering, “How do I turn my internship into a full-time gig upon completion?” Peter Handal, chairman, CEO and president of Dale Carnegie Training, says the Dale Carnegie approach to professional enhancement is predicated upon the enhancement of one’s set of “soft skills,” or...
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We all get angry from time to time, and sometimes when our temper is aroused it feels good to “tell ‘em a thing or two.” But what about the other person? Will he or she share your pleasure? Will your belligerent tones and your hostile attitude make it easy for the person to agree...
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At one time or another, a manager or a team member who always seems to know what to say and how to say it in any situation has awed us all. These people know how to communicate with diplomacy, tact and confidence. The way in which we communicate with others can elicit positive or...
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The global economy is showing mixed signals as we head into 2012. Here in Holland, foreign trade and an open economy places us in better stead than many countries of the world. The challenges we face in a tougher climate are actually good things. In challenging times we are indeed at our best! Global...
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Imagine for a moment, you have been selected to attend the popular game show Miljoenenjacht and you are the luckiest of audience members. As a handpicked contestant chosen from the third row, you just won $86,400 in U.S. funds; here is the challenge. In a Dale Carnegie blog twist, you must spend it all,...
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Listening is very easy to do, is it not? It’s kind of automatic. Unfortunately, it is hearing that can claim that definition. Listening takes work. It is safe to say that good leaders are usually very good listeners. And it is also safe to suggest that if you are a poor listener, you accomplish...
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A.D.D. affects every leader and manager in Holland! It is the organizational disease of limitations. With only 86,400 seconds in the day, from the time you get up until the time you get up; A.D.D. can be a major factor of unfocused efficiency. A.D.D. stands for “all data dumped”. As a manager, you can...
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