Listen first. In our part of Europe, it is the mantra of successful leaders. In the Netherlands, where our history reflects both community and opportunity, active listening establishes the ground rules for virtually every objective and goal established in the business environment. In How to Win Friends and Influence People, the Dale Carnegie Classic...
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Preparing for a job interview is hard, and it is no wonder why so many people worry about them. Part of this is because most people don’t have a lot of experience marketing themselves to others. We are taught as kids that we are supposed to be humble and not brag about what we...
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Most people are aware that proper time management can help bring about positive results. It can be the difference between being a middle manager and a top executive, and the difference between having the time to manage one project, and ten projects. Still, however, most of us waste time daily and don’t develop effective...
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Improving communication skills in business and relationships are essential to the success of not only organizations but with leadership as well. Communication skills truly help leadership better understand the employees and their point of view. On any given day leaders and managers are deluged with huge numbers of interactions, messages, situations where clarity is...
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A normal function of doing business is to listen to presenters provide information ranging from status reports, to procedural guidelines, to policy changes. And for those of us who give presentations, it’s likely that the majority of the presentations that we give fall into this category, in one way or another. Some individuals are...
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No matter the relationship, the common bonds we have with each other have a great impact within every aspect of our lives. As thousands of fellow countrymen stood outside the royal palace recently, we all stood as one when Willem-Alexander became our first King in 123 years! His message of respect and unity is...
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No matter what type of business you run, or what kinds of setting you conduct your meetings in—be it formal or informal—meetings are an essential activity to keeping your business on target. Of course, simply mentioning the word “meeting” often brings about moans and groans. If this is the case, and it’s your job...
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Dale Carnegie once told the story of a New York speaker who was often complimented upon the firm texture of his sentences and the simple beauty of his language. During a conversation with him, the speaker told Carnegie the secret to his power to choose true and incisive words: Each time the speaker discovered...
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Dale Carnegie once told the story of Thelma Thompson, whose husband was stationed at an Army training camp near the Mojave Desert in California. She went to live there in order to be near him, but ended up hating the place. She had never been so miserable. Things became unbearable when her husband was...
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Mrs. E. K. Shields, of Saginaw, Michigan, was driven to despair—even to the brink of suicide. She had lost her husband and became very depressed and almost penniless. In an attempt to retake her life, she wrote to a former employer and got her old job back selling World Books to rural and town...
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